Archive for the ‘General Business’ Category

Your Jingle Sucks

Wednesday, July 22nd, 2009

Before I moved into marketing, I flirted with a career as a songwriter. I’d been playing music since the age of 15, when I discovered an old dusty guitar in the guest room down the hall. I got it tuned, taught myself to play, and started on my new life path: rock stardom.

As I got older, went through college, and learned more about the world, I began to realize that my dream of making millions to rock wasn’t going to happen. Which was ok with me. I’d met enough musicians to know that even moderate levels of success required constant travel, getting screwed by shady club owners, and having more than the occasional audience completely ignore you. Not to mention willingly taking the emotional sucker punch that writing a good (or even a bad) song can be.

But I did learn quite a bit during those years. One of the biggest lessons I learned was the importance of a simple, singable melody. Called the ‘hook’ in popular music, it’s the piece of the song that gets stuck in your head. It’s the thing that keeps you and your music fresh in someone’s mind.

Jingle Bells

Which brings me to advertising jingles. When written well, they can be very powerful. Think of the McDonald’s jingle. It’s short, it’s catchy, and like it or not, every time you hear it you’ll think of McDonald’s.

That’s a jingle that knows how to do it’s job. Contrary to many of the meandering, cram-as-much-info-into-this-melody-as-we-can jingles we hear around the Capital Region. No, they’re not all bad, but there are some real stinkers out there.

If you are using a jingle as part of your marketing message, I’d simply ask this “Why a Jingle?” Especially now that the Internet gives us loads of messaging options, your money may be better spent on another tactic.

Grade Your Jingle

I’d also suggest you grade your jingle using the following criteria:

1. Is it Catchy?  Did you need to hear it more than twice before it got stuck in your head? If so, it’s probably not catchy enough to work.

2. Is it Unique?  Does it sound like another jingle out there? Was it made with the same old stock soundbeds that have been used for ages? If the answer is yes, you lose. You will not be remembered.

3. Does it Set a Mood?  The  McDonald’s jingle has a happy feel to it. Coupled with a line like “I’m Lovin’ It”, the commercials feel carefree. How does your music feel? If you can’t put some positive adjectives to it, your customers can’t either.

4. Is it Simple?  Musical complexity can be a beautiful thing. But in a 30 second spot, there’s just no room for it. If you want complexity and surprise, listen to Bach. If you want to move widgets, keep it as simple as possible.

5. What’s Would Bob Dylan Do?  If you’re using lyrics in your jingle, take a good hard look at the central message, and run it through the WWBDD test. If your message requires elaboration, you lose your audience. Think simple. Think “The Answer is Blowing in the Wind.” Think “You’re Gonna Make Me Lonesome When You Go”. Think “It’s all over now Baby Blue”.

At the very least, just think.

Unnecessary Change

Thursday, April 30th, 2009

I love Apple computers. I bought my first one in 2005, and I’ve never looked back.

But despite my feelings towards their products, sometimes they peeve me a bit.

My new MacBook Pro arrived yesterday.  And the thing is a computing animal. Light, fast, thin, and easy to get around.

Except one place: The flippin’ mousepad!

The old mousepad design was excellent. There was a large pad for your fingers, and one large button right below the pad. Everything you needed to get around your laptop.

But this new design makes it a real pain. Now, there’s an even bigger pad, but no button at all. “No button?” you ask?  That’s right. Because they’ve made the whole pad into a button.

Sounds neat in theory, sure. But if you’re one of those people who’s gotten good at dragging things around with your fingers while using your thumb for the button, suddenly you’ve got to make a major change. Using your thumb for the button-pushing tasks makes the cursor slide around. Just when you’ve got it where you want it, you press the pad and it moves!

This mouse button thing got me thinking about necessary and unnecessary changes. To me, this change seems unnecessary. More than that, it’s a change for the worse. 

And if that doesn’t sound like the marketing decisions a lot of companies are making right now, I don’t know what does. 

This is exactly the kind of thing that happens when we make decisions out of fear. The economy tanks and we panic. We think “Geez, I have to do something!” and we go running full speed into the comfort of old marketing habits. 

That’s not going to help us, people. 

Consumer trust has fallen through the floor. A big “buy now” campaign isn’t going to help you rebuild it. 

Something that will help is establishing a social media presence. Opening yourself and your business and giving people the chance to interact with you on their own terms. That builds trust.

Social Media is just one more way that the Internet has leveled the playing field. If you know how to reach your customers with it, you’re ahead of the game

Perfect Process

Wednesday, April 8th, 2009

Spend some time in large and medium sized businesses, and you’ll come across encyclopedic procedural manuals. These three-ring behemoths bind together page after page of flowcharts in an effort to regularize the behavior of employees and departments. Manuals like this have obvious value for efficiency-driven businesses (which we all are, to an extent), but they can be detrimental, too.

The benefits of having a set of agreed upon processes are obvious.  Work can be done consistently, certain questions can be answered once and for all, and new employees can more easily find their place in a definitive system.

But there are downsides, too. Adhering too strictly to procedures can mean missed opportunities to grow your business. Freewheeling thought tangents can be quashed by procedures that are too authoritarian, and while that can result in increased focus, it may also eliminate the ideas that would best serve your business in the long term.

So here’s my question

What role does process play in your business (or life)?

If you’ve got a thought about this, please share! Just type your thoughts below in the “Leave a Reply” field.

Looking forward to hearing from you!

-Braden