Archive for the ‘Uncategorized’ Category

Why The 1-Second Superbowl Ad Worked

Monday, February 2nd, 2009

Ahh, it’s super bowl time again. That means snacks, sacks and wisecracks for those of us who watched both the game and the commercials. And for the second year in a row, the game was exciting enough that I wasn’t too disappointed by the lackluster bunch of ads.

The one ad that I was especially looking forward to was the Miller High Life 1 second ad. I saw a commercial for the ad (that’s right, an ad for an ad) a few days before the game, and was immediately impatient to see what they’d cooked up.

I’m pleased to say that it was everything I hoped for. Funny, fast, and just unexpected enough to catch me off guard.

But what made this the best ad of the day? It’s simple. Well, no I guess it’s not simple, given all the efforts Miller has put into their High Life branding strategy over the years. But the groundwork has been laid, so for now it is simple.

Miller has done what we all need to be doing. They’ve been building the High Life Brand into something that has real appeal to middle class America. The spokesperson for the product is a blue-collar delivery guy who is so much more than what his job tells him he is.He’s a beer connoisseur, and sometimes feels like the only sane person in a world full of crazy bad-beer drinkers. See this ad, where our hero takes his cues from Robin Hood, stealing from the rich people in the skybox and giving to the everyday folks in the cheap seats. With the current (and to a large extent ever-present) popularity of bashing the rich, this is a man who has wide appeal. He’s like the people many of us know – a regular guy who likes to eat a hot dog, drink a cold beer, and is occasionally a bit eccentric. 

So with all this groundwork laid, Miller High Life can afford to give you an ad that simply features our buddy the delivery man shouting “High Life!” in a room plastered with Miller logos. He’s waving his hands to get you to pay attention to what’s important about this ball game – the Beer. His Beer. Your Beer. Our Beer. The one that promises that in every bottle, you get a bit of the High Life.

Oh, and just so nobody thinks I’ve lost my mind and/or taste buds, while I do think these ads are brilliant, I’m still a Sam Adams kind of guy. 

(want another take on the super bowl ads? See what some of my favorite ad writers think. Steve Banis and MaryAnn Rodgers have a great understanding of what all this means in the Banis Burst Marketing Blog. And Seth Stevenson at Slate Magazine takes a more cynical, more humorous look at the batch of ads in his Ad Report Card.)

Lay Down on the Couch

Tuesday, January 27th, 2009

 

Sigmund Freud. Ive got a my ow questions for this guy.

Sigmund Freud. I've got my own questions for this guy.

My longest running client relationship is with writer Debbie Dragon (yes, that’s her real name). I’ve worked with her on so many projects I’ve lost count. It actually feels a bit strange to call her a client because our relationship is much more like a friendship now.

Recently she’s started a new business venture with two of her colleagues, and has been gracious enough to hire me to build the website. 

I sat down for an online meeting with the three partners the other day, during which Debbie paid me a great compliment. She said “You ask questions like a psychologist.” In that comment, I saw a foundation of all the best business relationships:

listening

See, expertise isn’t special. Neither is competitive pricing. Both of these things are necessities in the marketplace, things you must have. But neither price nor expertise make you stand out against your competition. 

What does make you stand out is taking the time to listen to your clients. Stop thinking of ways to show them how much you know, and start finding out how much they know. Learn what questions will give you the most information about your client, and then use that information to make your client happy

They’ll be back. I promise.

Brand is a Hot Topic

Thursday, January 22nd, 2009

Amid all the reports of retailers experiencing lower than ever sales this holiday season, there have been a select few brands experiencing boosts in sales. One of the brands that is up is the teen-focused brand Hot Topic. And while Hot Topic’s clothes and music choices may not be your cup of tea, there are big branding principles at play at Hot Topic that have helped them keep numbers strong when everyone else is hurting.

Pinpoint Focus

Hot Topic describes itself like this:

We are a mall- and web-based specialty retailer operating the Hot Topic and Torrid concepts, as well as the e-space music discovery concept, ShockHound. At Hot Topic, our business strategy is built on the foundation of pop culture and its relevance to our target teen customer. Within pop culture, we believe music plays a primary and integral role in the minds, activities and preferences of our target customers. We sell a selection of music/pop culture-licensed and music/pop culture-influenced apparel, accessories, music and gift items for young men and women principally between the ages of 12 and 22

Now that’s focus

As I said earlier, Hot Topic may not be your particular brand of choice for clothing, but they don’t really care. They know who their market is, and they know that there’s a big chunk of the population that DOES make Hot Topic their choice of clothing. Using pop culture and music references, Hot Topic has created a brand identity that emphasizes a common sense of humor and allows their customers to participate in a community that has elements of rebellion (which every teenager wants), differentiation, and yet common sensibilities expressed through humor and inside jokes. It is a brand that helps it’s client base to feel unique, but also helps them to feel a part of something. Hot Topic accomplishes this unique blend of differentiation-yet-collectivism by knowing exactly what makes it’s customers tick.

What are You Focused On?

So how well do you know your clients? Times like this are great moments to evaluate what kinds of clients you tend to work best with and then do some homework to find out what makes them tick. If you’re finding that sales are down, why not spend some extra time getting in touch with your clients and asking them exactly what they need. They’ll benefit from taking the time to talk about what they’re missing, and you’ll not only glean some very powerful knowledge, they’ll appreciate you taking the time to ask, flat out, what you can do for them.

-Braden